Nearby town · 24/7
Petaluma Is Covered, With an Honest 34-Minute Drive
South of Rohnert Park on Hwy 101, Petaluma is served at the same prices as Santa Rosa with a longer drive of about 34 minutes.
34 min
Avg. arrival
$89
Service call
24/7
Availability

Calls from the north end of Petaluma, near Petaluma Blvd North and the Hwy 101 interchanges, are reached a little faster than the estimate; the historic downtown and the west-side hills take the full 34 minutes. The regular jobs are car lockouts along the Petaluma Blvd shops and the outlet center, rekeys for the older houses downtown, and business lockouts for the restaurants near the river turning basin. The $89 service call, the surcharges and every price range are the same as in Santa Rosa.
Say whether the address is on the east or west side of Hwy 101, since the two sides get different arrival estimates and the river crossings downtown are slow at dinner time.
Petaluma is at the edge of our Sonoma County coverage, so arrival runs about 34 minutes. Every service and price on this site applies there without a distance surcharge.
Nearby
Also covered from the same dispatch
FAQ
What Santa Rosa callers ask first
How long does the van take to reach my part of Santa Rosa?+
The citywide average is about 22 minutes. Railroad Square usually sees the van in 14, Roseland in 16, Coffey Park and Montgomery Village in 18, Rincon Valley and Bennett Valley in 22, Fountaingrove in 24 and Oakmont closer to 30 because of the distance out Hwy 12. Harvest traffic on 101 or a slow stretch of Farmers Lane can add a few minutes, and the window you get by text already accounts for it.
What does the Corked-Price Guarantee actually cover?+
Four things. The price is named and sealed on the call, with the $89 service call and any evening or overnight add already inside it. You get the technician's name and arrival window by text. Locks are opened without damage first, and drilling happens only with your yes and at the quoted price. You pay by card on site and the itemized receipt is emailed within the hour. If you ask for more work at the door, like a rekey after a lockout, it is approved as a separate line before it starts.
Will my lock be drilled?+
Almost never. Residential deadbolts, knob locks, storefront cylinders and most safes open with picks, decoders or bypass tools, and the hardware keeps working afterward. Drilling is reserved for high-security cylinders or locks already broken inside, and even then the technician explains the option and the replacement cost before touching it. Nothing is drilled without your yes.
What proof of ownership do I need to show?+
For a house or apartment, an ID with the address, or a lease, a piece of mail or a utility account on your phone if the ID shows an old address. For a car, ID plus the registration or an insurance card. For a business, ID plus a lease, a business license or a call from the owner. Vacation-rental hosts can authorize by text from the number on the listing. Without proof, the door stays shut.
Is there a surcharge for evenings, nights or weekends?+
Weekend and holiday daytime jobs cost the same as a weekday. Arrivals between 8pm and midnight add $30, and arrivals between midnight and 7am add $60. Both are folded into the total on the call, so a $99 daytime house lockout is $129 in the evening and $159 overnight, and that is the last time the number changes.
Can you rekey a vacation rental or guest cottage between guests?+
Yes, and for a place that turns over every weekend a keypad lock with rotating codes usually pays for itself in a season. A rekey is $19 to $34 per cylinder and takes about ten minutes per door. A smart lock install runs $150 to $395, with a code for the cleaner and a code per guest set before the technician leaves. Either way you get an itemized receipt your host platform will accept.
Our house was rebuilt after the 2017 fire. Do the builder's locks need anything?+
Usually one thing: a rekey. New construction in Coffey Park and Fountaingrove often went through framing, drywall and finish crews on a construction key, and some of those locks were never reset to a homeowner key. Rekeying every exterior cylinder to one new key is $19 to $34 per cylinder and takes about an hour for a typical house. If the builder installed a smart lock, the old admin codes get cleared on the same visit.
Do you cover Windsor, Rohnert Park, Sebastopol and Healdsburg?+
Yes, at the same prices as Santa Rosa. Rohnert Park averages about 22 minutes, Windsor 24, Sebastopol 26 and Healdsburg 32. Petaluma is reachable in around 34. For any of those addresses the window given by text is the number to plan around rather than the Santa Rosa average, especially on a Friday afternoon when 101 is full.
24/7 — nights, weekends, holidays & harvest season
One call, one sealed price, anywhere in Santa Rosa
Calls answered 24/7. The number named on the call is the number on your card receipt, with the $89 service call applied toward the work.