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Locks and Smart Locks for the Rebuilt Homes of Fountaingrove
Hillside streets off Fountaingrove Pkwy rebuilt after 2017, where builder-grade hardware and app-driven locks make up most of the work, and the drive up runs longer than the city average.
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24 min
Avg. arrival
$89
Service call
24/7
Availability
Fountaingrove sits in the northeast hills, and nearly every house on its winding streets went up after the 2017 Tubbs fire. That makes it unusual: a whole neighborhood of new doors, new frames and new locks, most of them the grade the builder bought by the pallet. Many owners moved back in with the construction key still live in the cylinder. A rekey at $19–$34 per cylinder ends that, and putting the front door, the garage entry and the side door on one key is done in the same visit. Smart locks are common here too, often installed by a low-voltage crew that handed over an app login and nothing else. Getting the lock seated square on the strike so the bolt throws without a shove is the step that gets skipped; installs and corrections run $150–$395.
The 24-minute estimate is honest for a reason. Fountaingrove Pkwy climbs and curves, the streets above it branch into gated driveways, and house numbers are hard to read at night on new stucco. The Keysight campus at the bottom of the hill adds traffic at shift change. None of that changes the price; the service call is $89 anywhere in Santa Rosa and applied toward the work. Lockouts on the hill are usually a keypad with a dead battery and a key override nobody can find, and those open non-destructively. Safe openings come up here more than in most districts, since rebuilt homes were often furnished with a new safe whose combination lived in a phone that has since been replaced.
Give the gate code for the driveway and say whether the smart lock still has a working app login, so the tech comes up the hill with the right parts instead of texting from the bottom.
Nearby
Reached from the same van, on the same terms
FAQ
Asked in Fountaingrove
Why is the drive up the hill longer than the city average?+
Fountaingrove Pkwy climbs and bends, and the streets above it branch into private drives that end at a gate. New stucco carries small house numbers that are hard to read after dark. Twenty-four minutes is the honest figure rather than the flattering one, and the window texted before the van leaves is the number to plan around.
The keypad on the front door is dead and I cannot find the override key.+
That is a house lockout, $99–$175, and it opens without damage. The mechanical cylinder under the cover picks like any other, and on locks with external battery contacts the tech can wake the board long enough to enter a code. Ask to have that cylinder rekeyed to a key you will actually keep somewhere sensible.
Our driveway is gated. What should I have ready?+
The gate code, or a plan to meet the van at the bottom. Half the hill addresses sit behind a gate, and a tech texting from the road adds ten minutes to a job that was already quoted. Say it on the call along with the make of any smart lock, so the right parts come up the hill the first time.
Open 24 hours, 7 days
One call, one sealed price, anywhere in Santa Rosa
Calls answered 24/7. The number named on the call is the number on your card receipt, with the $89 service call applied toward the work.